Shipping policy

At Konnekting, we strive to ensure timely and safe delivery of all orders. Please review our shipping terms below:

Order Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.

Delivery Time: Estimated delivery time varies depending on your location, but most orders are delivered within 3–10 business days from the date of dispatch.

Shipping Charges: Shipping fees (if any) will be displayed at checkout before you complete your purchase.

Tracking Information: Once your order is shipped, you will receive a confirmation message with tracking details via email or WhatsApp.

Delivery Delays: While we aim for timely delivery, delays may occur due to weather, courier issues, or other unforeseen circumstances. We appreciate your patience in such cases.

Incorrect Address: Please ensure that your shipping address is accurate. Konnekting is not responsible for delays or losses due to incorrect or incomplete addresses.

Damaged or Missing Items: If you receive a damaged product or if any item is missing from your order, please contact us within 28 hours of delivery at support@konnekting.store or whatsapp us at 6390903636. Provide your order number and relevant details (unboxing video will be must) to assist us in resolving the issue promptly.